Crisis Intervention

The basics for dealing with people in Crisis

Learn to help people in Crisis!

Learn how to help someone dealing with Crisis.  This course is just one fundamental part of becoming a Hostage/Crisis Negotiator.

Course Summary

Learn how do deal with someone in Crisis; or refresh your skills with this online Crisis Intervention course!  

Crisis Intervention is something most Negotiators deal with on a regular basis. Most missions involve dealing with someone in Crisis, whether it be due to mental health issues, drugs/alcohol, or a series of bad decisions. These skills must be kept sharp for you to be at the top of your game. Let our experience work for you as you maintain your level of preparedness. 

Learn a new or refresh your skillset, at your own pace, with Desert Training Group’s Online Academy!

 Enroll Today!

***This is only a fraction of the training needed to be an effective Crisis Negotiator***

We will cover many topics, including:

  • What is Crisis?
  • Causes of Crisis
  • Manifestations of Crisis
  • Typical LE response
  • Role of Active Listening
  • Common pitfalls
  • Empathy
  • The role of Negotiator
  • Self -Control
  • Identifying "hooks" and "triggers"

Course Curriculum


Chris White

Chris started his Law Enforcement career in 1992 as a Law Enforcement Specialist in the USAF.  In 1997, he became a Police Officer for the Henderson, Nevada,  Police Department.  During his career, he worked many assignments and saw many things.  In 2000, he was selected to join the Crisis Negotiation Team (CNT).  He responded to approximately 300 call-outs and  talked to many people (over the phone, through a P.A., and face to face).

He began teaching Hostage/Crisis Negotiations in approximately 2002.  He started out providing quarterly training for his team and that soon blossomed into teaching blocks in basic schools. He has since provided training (basic and advanced) to local, state, and Federal agencies.

As his career progressed, he saw that training was his true passion. He found that he was most fulfilled when he could share information with a group of people who were eager to learn.

In 2012, he and Tom decided to take their passion for training to the next level and started Desert Training Group.  Their goal was to continue what they were doing, but on a larger scale.  They have been very fortunate to train some of the best Hostage/Crisis Negotiators in the nation.

Chris retired from the Henderson Police Department in 2019.  Chris has a Bachelor’s Degree in Criminal Justice Administration.  

Course Pricing

  • Single course purchase
  • $59.99 USD

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